At our platform, your privacy is a top priority. This Privacy Policy provides a detailed explanation of how we handle your personal data responsibly and in compliance with various international privacy laws such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This policy governs your experience across all our websites, applications, services, and products. Please note that this privacy policy does not apply to external platforms, applications, or services you may encounter through links on our platform, each of which has its own privacy policy.
Our Privacy Policy covers your interactions with us in several scenarios:
- When using our applications and services as an authorized user.
- During visits to our websites that fall under this Privacy Statement.
- Through communications we initiate with you, such as newsletters, emails, calls, or texts/SMS.
We collect a range of personal data to provide and improve our services. This includes:
- Information associated with your account setup.
- Details related to payment methods for our services.
- Financial records when applicable.
- Transaction history for purchases made through us.
- Identifiers specific to mobile devices you use.
- Data that can determine your location.
- Feedback you provide us, either directly or through surveys and other engagement mechanisms.
- Information from social media interactions if applicable.
- Details about the products you use or inquire about.
We gather this data through various means: user input during account creation or service interaction, automated technologies like cookies that enhance your experience, and third parties whose privacy policies dictate how they provide us with your data.
Our website uses cookies to ensure a personalized and efficient user experience, as well as for analytics purposes. These cookies can be categorized into Strictly Necessary, Preference, and Analytics types, each playing a specific role in your interaction with our platform. You have the option to manage these non-essential cookies through our Cookie Manager.
We adhere to strict data retention and deletion policies. Your personal data is retained only for as long as it is required by law or for the purposes for which it was collected. Once its purpose is fulfilled, your data will either be deleted or anonymized in a secure manner.
To safeguard your personal data, we implement organizational and technological measures that include encrypted communication channels and partnerships with third parties who also adhere to high security standards.
We recognize the importance of protecting children’s privacy. Our services are not intended for, or directed to, individuals under 18 years of age. We do not knowingly collect personal data from children under this age.
As a data subject, you have various rights according to your jurisdiction, which may include:
- Accessing the personal data we hold about you.
- Rectifying any inaccurate or incomplete personal data.
- Requesting the erasure of your personal data, when applicable.
- Restricting the processing of your personal data under certain conditions.
- Data portability, allowing you to obtain and reuse your personal data for your own purposes.
- Objecting to certain types of processing, such as direct marketing.
- Non-discrimination for exercising privacy rights.
- Filing an appeal or complaint regarding our processing of your personal data.
- Withdrawing consent at any time where you have previously given your consent.
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy regularly for any modifications.
Should you have any inquiries, wish to unsubscribe from our communications, or need assistance with data-related matters, please reach out to our privacy team by emailing [email protected] or by sending a written communication to the address provided on our website. Your privacy and data security are of utmost importance to us.